Feel informed. Gain confidence.
Whether you’re just beginning to explore your symptoms or looking for practical tips throughout your Leva journey, you’ll find trusted articles, answers to common questions, and patient stories to help you make informed decisions.
Frequently Asked Questions
What is Leva indicated to treat?
The Leva Pelvic Health System is FDA-cleared for: rehabilitation and training of weak pelvic floor muscles for the treatment of stress, mixed, and mild to moderate urgency urinary incontinence (including overactive bladder) in women; rehabilitation and training of weak pelvic floor muscles for the first-line treatment of chronic fecal incontinence (>3-month uncontrolled passage of feces) in women; and strengthening of female pelvic floor muscles.
Where can I find the Instructions for Use?
You can view or download the Leva® Pelvic Health System Instructions for Use (IFU) here.
Can I get Leva without a prescription?
No, Leva requires a prescription from your licensed healthcare provider. A prescription can also be obtained through an evaluation by a telehealth provider by visiting www.levarx.com.
What happens after my doctor prescribes Leva?
Once we receive your prescription, the Leva Women’s Center will contact you within 24 hours, from a 617-area-code phone number to schedule a conversation with one of our Educators. During that call, we’ll review your insurance coverage, answer any questions about Leva and pelvic floor muscle training, and discuss your options for getting started. If you decide to move forward, we’ll help complete your order and guide you through the next steps.
How do I order Leva?
Leva requires a prescription. You can obtain one from your healthcare provider or through our telehealth partner. Once your prescription is received by the Leva Women’s Center, we’ll contact you to discuss coverage, answer questions, and help you get started. You can also download a prescription form or find a Leva-prescribing clinician near you.
Is Leva covered by insurance?
Leva is covered by various national and regional health insurance providers. Insurance plans vary, as well as applicable deductible, co-pays and co-insurance, which is why the Leva Women’s Center will conduct a benefits verification/check as part of their free consultation offered to every woman who receives an Rx for the Leva Pelvic Health System. If you have any questions, you can contact the Leva Women’s Center at 1-855-FOR-LEVA (367-5382) or at support@levacares.com.
How much does Leva cost?
The cost of Leva varies based on your insurance coverage and individual benefits. For the most accurate pricing information, please contact the Leva Women’s Center at 1-855-FOR-LEVA (367-5382) or support@levacares.com. A member of our team can review your coverage and discuss any available payment options.
Can I use my HSA or FSA to pay for Leva?
Yes. Leva is eligible for purchase using Health Savings Account (HSA) or Flexible Spending Account (FSA) funds.
Does Leva offer payment plans?
Yes. We offer several interest-free payment plans, including a popular 12-month option that allows you to spread the cost over time.
I changed my mind. Can I return my Leva?
Unopened packages may be returned for a refund, less a $115 restocking fee.
Opened packages are not eligible for return. Self-pay customers may be eligible for our Money-Back Guarantee if they meet the program requirements and eligibility criteria. Please refer to our Money-Back Guarantee policy for complete details.
Does Leva really work?
Leva is an FDA-cleared treatment that has been studied in clinical trials and real-world patient populations. In a randomized clinical trial, women using Leva experienced approximately an 80% reduction in bladder leakage episodes by 8 weeks, with many reporting symptom improvement as early as 4 weeks. Follow-up data showed symptom improvement was sustained for up to 2 years after treatment. Individual results may vary.
How soon will I see results?
Many women notice improvement in as little as 4 weeks, although individual results vary. Consistent use throughout the 12-week program is important for achieving the best outcomes.
How does Leva compare with doing pelvic floor exercises on my own?
Many women are unsure whether they are performing pelvic floor exercises correctly. Leva provides real-time visual feedback through its LIFT™ technology, allowing you to see how your pelvic floor muscles are engaging during each exercise. It’s like exercising in front of a mirror, helping you build confidence that you’re doing the exercises correctly. Clinical studies have shown greater symptom improvement with Leva-guided pelvic floor muscle training compared with an unsupervised home exercise program alone.
What makes Leva different from other pelvic floor therapy options?
Leva combines the convenience of at-home pelvic floor muscle training with the support and accountability associated with supervised care. Through its LIFT™ technology, Leva provides real-time visual feedback so you can see your pelvic floor muscles working during each exercise. In addition, the Leva Women’s Center provides personalized support from Educators and Coaches who help answer questions, guide you through therapy, and encourage consistency throughout treatment.
Leva is also supported by a robust body of clinical evidence, including randomized clinical trials and real-world studies, and keeps your healthcare provider informed through progress reporting throughout your therapy journey.
How long do Leva results last?
Clinical follow-up studies have shown that many women maintained symptom improvement for up to 2 years after completing treatment, even without continued device use. Individual results may vary, and maintaining pelvic floor muscle strength over time is important for long-term bladder health.
Does Leva work outside of clinical studies?
Yes. In addition to clinical trials, Leva has been evaluated in real-world patient populations. A peer-reviewed study of 947 women using Leva in routine clinical practice found that nearly 3 in 4 users achieved clinically meaningful improvement in urinary incontinence symptoms, with benefits observed across stress, mixed, and urgency urinary incontinence.
Additionally, a real-world study of women experiencing fecal incontinence symptoms found significant symptom improvement after using Leva. These findings demonstrate that Leva can deliver meaningful results in everyday clinical use, not just in research settings.
Where can I read the clinical studies?
With more than 17 peer-reviewed studies and counting, Leva has one of the most extensive clinical evidence bases in pelvic health. Visit our Clinical Evidence page to explore the research.
What does the term “peer-reviewed” mean?
Peer-reviewed research has been reviewed by independent experts before publication to help ensure the study was conducted using sound scientific methods and that the conclusions are supported by the data.
What happens after therapy? Can I keep using Leva?
You can absolutely continue performing the exercises after completing therapy if you’d like. Research found that urinary symptom improvement persisted for up to two years, even without continued device use.
Continuing the healthy bladder habits you’ve developed during therapy, along with staying physically active through walking, running, strength training, or other forms of exercise, can help support long-term pelvic floor health.
How long is the therapy regimen?
Leva is designed to fit into your daily routine, requiring just 2.5 minutes twice a day for 12 weeks.
Why is guided pelvic floor muscle training different?
Pelvic floor muscle training is recommended as a first-line treatment for urinary and fecal incontinence, but many women aren’t sure if they’re performing the exercises correctly or struggle to stay consistent over time. Guided pelvic floor muscle training provides feedback, support, and accountability to help you engage the right muscles and stick with the program.
Leva combines real-time visual feedback through its LIFT™ technology, personalized coaching, progress tracking, and communication with your healthcare provider. Together, these features are designed to help you get more out of your pelvic floor muscle training than exercising on your own.
Are there reasons Leva may not work for everyone?
If any of the following apply to you, it is recommended you discuss with your healthcare provider, as they may indicate that Leva is not right for you:
- If you are unwilling to perform daily exercises for at least eight weeks to address your leakage symptoms.
- If you are pregnant, or if you think you may be pregnant, unless authorized by your healthcare provider.
- If you are less than 6-weeks postpartum, unless authorized by your healthcare provider.
- If you are unable to stand on your own for at least five minutes a day.
- If you do not own a smartphone or have access to one during the time you use Leva.
- If your main pelvic health problem is pelvic pain.
- If you have pain with inserting anything into the vagina or are unable to insert anything into the vagina for other reasons.
- If you have a vaginal bulge that comes to or out of the vaginal opening.
Is Leva safe?
Yes. Leva is supported by a robust body of clinical research, including randomized controlled trials, long-term follow-up studies, and peer-reviewed real-world evidence involving more than 1,200 women. These studies support the safety and effectiveness of Leva for women with pelvic floor disorders.
Learn more on our Clinical Evidence page.
Can I use Leva with a pessary, IUD, or hormone cream?
In most cases, Leva can be used alongside a pessary, IUD, and/or vaginal hormone cream. If you’re unsure whether Leva is right for your specific situation, we recommend consulting your healthcare provider before starting therapy.
When should I begin therapy?
Start therapy when you feel confident you can commit to regular training for at least the first 4 weeks. Missing an occasional session is okay, but consistent practice is important for symptom improvement.
While the full program lasts 12 weeks, the first month is especially important for building a strong foundation and establishing healthy habits that support long-term success.
What if I miss a few training sessions?
Missing an occasional session is okay. The key to success is consistency over time, not perfection. If you’ve missed several sessions or are having trouble staying on track, your Coach can help you create a plan to get back into a routine and continue making progress.
Can I travel with Leva/bring on an airplane?
Yes! Leva is travel-friendly and can be packed in either your carry-on or checked luggage.
You do not need Wi-Fi to complete your training sessions. However, your training data and progress updates will sync with your Coach once your device reconnects to Wi-Fi.
Can I use Leva during my menstrual cycle?
Yes, it is safe to use Leva during your menstrual cycle.
If you prefer not to use the device during this time, you can continue practicing your pelvic floor lifts without Leva to stay consistent with your training and resume device use when you’re comfortable.
How often do I need to charge the device?
You don’t need to charge Leva. The device is designed with a long-lasting battery. For best performance and battery life, store the wand in its case when not in use.
Is urinary leakage the same as urinary incontinence?
Yes. Urinary incontinence is the medical term for the involuntary loss of urine, often referred to as urinary leakage or bladder leakage.
There are three main types of urinary incontinence:
- Stress urinary incontinence (SUI): Leakage that occurs during activities that put pressure on the bladder, such as coughing, sneezing, laughing, exercising, or lifting.
- Urgency urinary incontinence (UUI): Leakage accompanied by a sudden, difficult-to-control urge to urinate.
- Mixed urinary incontinence (MUI): A combination of stress and urgency urinary incontinence symptoms.
Understanding the type of urinary incontinence you have can help determine the most appropriate treatment options. Take our self-assessment to learn more about your symptoms and the treatment options that may be right for you.
What is fecal incontinence?
Fecal incontinence, often referred to as accidental bowel leakage, is the inability to control bowel movements, resulting in the involuntary leakage of stool. Symptoms can range from occasional leakage while passing gas to a sudden urge to have a bowel movement that is difficult to control.
Fecal incontinence is more common than many people realize and can affect quality of life, emotional well-being, and daily activities. It may be caused by weakened pelvic floor muscles, childbirth-related injury, nerve damage, aging, chronic diarrhea, or other medical conditions.
If you are experiencing accidental bowel leakage, talk with your healthcare provider. Effective treatment options are available, and many women experience symptom improvement with conservative therapies such as pelvic floor muscle training.
Think you may be experiencing fecal incontinence? Take our self-assessment to learn more about your symptoms and treatment options.
Can Leva help women with fecal incontinence?
Yes. Leva is indicated as a first-line therapy for chronic fecal incontinence, also known as accidental bowel leakage. In real-world evidence, more than half of women using Leva for accidental bowel leakage achieved a clinically meaningful reduction in symptoms, with many experiencing improvement in as little as 8 weeks. Leva helps strengthen and retrain the pelvic floor muscles that support bowel control.
Who will contact me about Leva?
The Leva Women’s Center will contact you by text message from a 617-area-code phone number, typically within 24 hours of receiving your prescription. They’ll be available to answer questions and help you get started.
What does the Leva Women's Center do?
The Leva Women’s Center is here to support you from prescription through your Leva therapy journey. You’ll be connected with a team of real people who can answer questions, help you understand your options, provide educational support, and guide you through treatment every step of the way.
Why might I hear from more than one Leva team member?
At the Leva Women’s Center, we’re committed to providing personalized support throughout your journey. You may hear from different members of the Leva Women’s Center because each specializes in a different area, such as helping you get started, answering questions, or supporting you during therapy. Together, our team works to ensure you have the guidance and support you need every step of the way.
Who are the Leva Educators and Coaches and what do they do?
Leva Educators and Coaches are dedicated to supporting you throughout your Leva journey.
Leva Educators are typically your first point of contact after your prescription is received. They can answer questions about Leva, discuss insurance coverage and payment options, explain how the therapy works, and help you decide whether Leva is right for you.
Once you receive your device, you’ll be supported by a Leva Coach. Your coach will help you get started with therapy, answer questions about using the device, provide troubleshooting support if needed, and offer encouragement throughout your treatment journey.
Together, Leva Educators and Coaches work closely with our clinical team to help ensure you feel informed, supported, and confident every step of the way.
How does coaching work?
Our Coaches are real people who are here to support your therapy as much or as little as you’d like. We’ll reach out once your order has shipped and encourage you to begin therapy as soon as you’re ready.
When you start therapy, you’re welcome to schedule a call to meet your Coach. Throughout your 12-week program, your Coach will also check in by text message to answer questions, provide guidance, and support your progress.
How long are coaching calls?
Coaching calls are typically scheduled in 15-minute increments, though additional time can be arranged if needed.
Do I have to work with a coach?
Not at all. Coaching is completely optional. If you prefer a more independent approach, just let us know.
How can I reach my Coach?
You can reach your Coach by text message or by calling 1-855-FOR-LEVA (367-5382) during business hours.
Is there a limit to how many calls I can have with my Coach?
No, we’re here to support you throughout your therapy journey and encourage you to reach out whenever you need assistance.
What is the prescribed therapy regimen for Leva?
Leva is prescribed for 2.5 minutes twice daily over a 12-week treatment period. This regimen was utilized in Leva’s clinical studies and is designed to provide guided pelvic floor muscle training with real-time feedback to support proper technique and patient adherence.
Which patients are good candidates for Leva?
Leva is a first-line, conservative treatment option for women with stress, mixed, and mild-to-moderate urgency urinary incontinence (including overactive bladder), as well as chronic fecal incontinence. It can be prescribed across a broad range of adult patients and may be particularly beneficial for women who would benefit from guided pelvic floor muscle training, real-time feedback, and ongoing support to encourage adherence. The Leva Women’s Center provides patient education, onboarding, coaching, and follow-up support throughout the therapy journey.
What happens after I prescribe Leva?
Once we receive the prescription, the Leva Women’s Center will contact your patient, typically within 24 hours, to discuss coverage, answer questions, and help them get started with therapy. Our team supports the patient throughout the process, reducing administrative burden on your practice.
Is my office responsible for ordering Leva?
No. Your office only needs to submit a prescription for Leva. The Leva Women’s Center works directly with the patient to discuss coverage, answer questions, and review therapy options. When a patient chooses to move forward with therapy, the device is shipped directly to their home in discreet packaging, and our team manages onboarding and ongoing therapy support.
Will my office need to obtain prior authorization?
Coverage requirements vary by payer. The Leva Women’s Center manages benefits verification and supports the prior authorization process when required. If additional clinical documentation is needed, we will coordinate directly with your office to obtain the necessary information.
How are patient reports or results communicated to me?
Patient progress reports are faxed directly to your office at weeks 4, 8, and 12 of therapy. These reports provide updates on the patient’s progress and treatment adherence, helping you stay informed throughout their Leva treatment journey.
How do I prescribe Leva?
Prescribing the Leva Pelvic Health System is easy. Simply complete a Leva Prescription / Certificate of Medical Necessity (CMN) form and send it to the Leva Women’s Center:
Fax: 877-800-4371
Email: fax@levacares.com (PDF attachment)
Once the prescription is received, the Leva Women’s Center will contact the patient directly to discuss coverage, answer questions, and guide them through the next steps.
Interested in adding Leva to your EHR order set? Contact us, and a member of our team can help facilitate the process.
What are Leva’s indications for use?
The Leva Pelvic Health System is FDA-cleared for: rehabilitation and training of weak pelvic floor muscles for the treatment of stress, mixed, and mild to moderate urgency urinary incontinence (including overactive bladder) in women; rehabilitation and training of weak pelvic floor muscles for the first-line treatment of chronic fecal incontinence (>3-month uncontrolled passage of feces) in women; and strengthening of female pelvic floor muscles.
Is Leva safe to use during pregnancy?
Patients who are pregnant, or who think they may be pregnant, should only use Leva if authorized by their healthcare provider. The prescribing clinician should evaluate the patient’s individual circumstances and determine whether Leva is appropriate during pregnancy.
Articles
Explore expert-reviewed articles about urinary incontinence, bowel leakage, pelvic floor health, and other topics to help you better understand your symptoms and treatment options.
Explore expert-reviewed articles about urinary incontinence, bowel leakage, pelvic floor health, and other topics to help you better understand your symptoms.
Explore expert-reviewed articles about urinary incontinence, bowel leakage, and pelvic floor health.
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